Effective Date: February 23, 2016
Trackmeet Data we receive or collect
When you first register for a Trackmeet account, and when you use the service, we collect some personal information about you such as:
- your full name, username, and email address and other contact details
- a unique Trackmeet user ID (an alphanumeric string) which is assigned to you upon registration
- other optional information as part of your account profile
- user generated content (such as messages, posts, comments, pages, profiles, images, feeds or communications exchanged on the service)
- information we may receive relating to communications you send us, such as queries or comments concerning Trackmeet
Trackmeet also automatically collects and receives certain information from your computer or mobile device, including the activities you perform on our website and the Trackmeet application, the type of hardware and software you are using (for example, your operating system or browser), and information obtained from cookies (see “Cookies and Related Technologies” below). For example, each time you visit our website, we automatically collect your IP address, browser and device type, access times, the web page from which you came, the regions from which you navigate the web page, and the web page(s) you access (as applicable).
Cookies and related technologies
Trackmeet uses “session cookies”, which improve your user experience by storing certain information from your current visit on your device, such as log-in information. These enable us to remember your log-in session so you can move easily within the website. Without these session cookies, we wouldn’t be able to provide the Trackmeet service to you. These session cookies have limited functionalities and expirations, and you will be required to re-enter your Trackmeet log-in information after a certain period of time has elapsed to protect you against others accidentally accessing your account contents and related personal information.
Performance and Remarketing Cookies
Trackmeet uses a specific cookie in order to facilitate the use of Google Universal Analytics for users logged-in to Trackmeet. If you are a logged-in user, Trackmeet may use your Trackmeet user ID in combination with Google Universal Analytics and Google Analytics to track and analyze the pages you visit. We do this only to better understand how you use the website and the Trackmeet application, with a view to offering improvements for all Trackmeet users; and to tailor our business and marketing activities accordingly, both generally and specifically to you. Google Analytics cookies do not provide Trackmeet with any personal information.
Google Display Advertising
Additionally, Trackmeet uses Google Analytics code that allows for certain forms of display advertising and other advanced features. Subject to change, the Google Display Advertising features Trackmeet currently uses are Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting.
These features are used to advertise online; to allow third-party vendors, including Google, to show you advertising across the Internet; to allow Trackmeet and third-party vendors, including Google, to use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and serve ads based on your past visits to the Website and to report how ad impressions, uses of ad services, and interactions with these ad impressions and ad services are related to visits to the Website. Data from Google's interest-based advertising or third-party audience data (such as age, gender, and interests) is also combined with Google Analytics to better understand the needs of Trackmeet users and to improve the Services.
Trackmeet uses other third-party performance and remarketing cookies, and further information on those third-party cookies can be obtained by contacting us.
Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. The Network Advertising Initiative has also developed a tool that may help you understand which third parties have currently enabled cookies for your browser and opt-out of those cookies. Further information can be found at http://www.networkadvertising.org/managing/opt_out.asp. Please note however that, by blocking or deleting cookies, you may not be able to take full advantage of Trackmeet. If you do not want to receive tracking pixels, you will need to disable HTML images in your email client, and that may affect your ability to view images in other emails that you receive.
When we may share Personal Information
when you explicitly consent to the disclosure of such information to a third party when connecting to a third-party service that asks you if you consent to such sharing;
where we are legally required to do so, such as in response to court orders or legal process, or to establish, protect, or exercise our legal rights or to defend against legal claims or demands;
if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person;
if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Trackmeet service infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of Trackmeet generally);
to a parent company, subsidiaries, joint ventures, or other companies under common control with Trackmeet;
We use industry best practices to keep any information collected and/or transmitted to the Trackmeet or Third-Party Apps secure. This includes the use of HTTPS with TLS (Transport Layer Security), which encrypts all transmitted data, and OAuth 2.0 protocols for authentication and data transfer to Trackmeet and Third-Party Apps.
Certain personal information, most notably Trackmeet log-in details, is encrypted during transmission using TLS. Once validated within our system, passwords are deleted from our system. In addition, Trackmeet uses third-party vendors and hosting partners such as Microsoft to provide the necessary hardware, software, networking, storage, and related technology required to run the service. These vendors have been selected for their high standards of both physical and technological security, including ISO and SSAE16 certifications.
When payments are processed via credit card, Trackmeet uses third-party vendors that are PCI-DSS Compliant. At no point does Trackmeet have access to your credit card information.
You should bear in mind that submission of information over the Internet is never entirely secure. We cannot guarantee the security of information you submit via the service whilst it is in transit over the Internet and any such submission is at your own risk, and this risk is specifically disclaimed in our Terms.
If you are a Logged-in User, it is advisable that you log out of your account at the end of every session and not leave a logged-in account unattended for any period of time, particularly if you use a shared computer or device.
Trackmeet uses email as the primary mode of communications with our users. We want to respect your privacy by only sending emails of interest to you. You can manage your email preferences, such as opting-out or unsubscribing from emails sent by Trackmeet, by adjusting your preferences in your account settings. You may also opt out or unsubscribe from any future email communications from within a link provided in each email correspondence that we send you.
Trackmeet 300 - 1117 Wharf Street Victoria, BC V8W 1T7 Canada