Privacy Policy

Effective Date: February 23, 2016

Trackmeet values the privacy of those who visit our website and register for our software and services online. We think it is important for you to understand when and why we collect personally identifiable information and how we may use it. This Privacy Policy describes Trackmeet's data collection and use policies. Please read the entire Privacy Policy before providing any personally identifiable information to us.

Trackmeet Data we receive or collect

When you first register for a Trackmeet account, and when you use the service, we collect some personal information about you such as:

Trackmeet also automatically collects and receives certain information from your computer or mobile device, including the activities you perform on our website and the Trackmeet application, the type of hardware and software you are using (for example, your operating system or browser), and information obtained from cookies (see “Cookies and Related Technologies” below). For example, each time you visit our website, we automatically collect your IP address, browser and device type, access times, the web page from which you came, the regions from which you navigate the web page, and the web page(s) you access (as applicable).


By using Trackmeet, or submitting or collecting any personal information via the service we offer, you consent to the collection, transfer, storage disclosure, and use of your personal information in the manner set out in this Privacy Policy. If you do not consent to the use of your personal information in these ways, please stop using the service.

Cookies and related technologies

Trackmeet uses tracking technology (“cookies”) on the Website and within our application to monitor usage and web traffic routing for the service, and to customize and improve the service. By visiting the Website or using Trackmeet you agree to the use of cookies in your browser and HTML-based emails. Cookies are small text files placed on your device when you visit a web site, in order to track use of the site and to improve your user experience.

Session Cookies

Trackmeet uses “session cookies”, which improve your user experience by storing certain information from your current visit on your device, such as log-in information. These enable us to remember your log-in session so you can move easily within the website. Without these session cookies, we wouldn’t be able to provide the Trackmeet service to you. These session cookies have limited functionalities and expirations, and you will be required to re-enter your Trackmeet log-in information after a certain period of time has elapsed to protect you against others accidentally accessing your account contents and related personal information.

Performance and Remarketing Cookies

Partners who help us serve advertising on and off the Trackmeet website and analytics companies may also put cookies on your device. We use several third-party vendors to help deliver ads for relevant Trackmeet products and services to you when you visit certain pages on our website and then visit certain third-party sites. We may share with third-party ad partners a cryptographic hash of a common account identifier (such as an email address), to help us measure and tailor ads and services provided to you. Below is information about one such vendor. Please note that this Privacy Policy covers only our use of cookies and does not include use of cookies by any third parties.

  1. Google Analytics

    Trackmeet uses a specific cookie in order to facilitate the use of Google Universal Analytics for users logged-in to Trackmeet. If you are a logged-in user, Trackmeet may use your Trackmeet user ID in combination with Google Universal Analytics and Google Analytics to track and analyze the pages you visit. We do this only to better understand how you use the website and the Trackmeet application, with a view to offering improvements for all Trackmeet users; and to tailor our business and marketing activities accordingly, both generally and specifically to you. Google Analytics cookies do not provide Trackmeet with any personal information.

    Learn more about privacy at Google and to opt-out of this feature by installing the Google Analytics Opt-out Browser Add-on.

  2. Google Display Advertising

    Additionally, Trackmeet uses Google Analytics code that allows for certain forms of display advertising and other advanced features. Subject to change, the Google Display Advertising features Trackmeet currently uses are Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager Integration, and Google Analytics Demographics and Interest Reporting.

    These features are used to advertise online; to allow third-party vendors, including Google, to show you advertising across the Internet; to allow Trackmeet and third-party vendors, including Google, to use first-party cookies (such as the Google Analytics cookie) and third-party cookies together to inform, optimize, and serve ads based on your past visits to the Website and to report how ad impressions, uses of ad services, and interactions with these ad impressions and ad services are related to visits to the Website. Data from Google's interest-based advertising or third-party audience data (such as age, gender, and interests) is also combined with Google Analytics to better understand the needs of Trackmeet users and to improve the Services.

    You may opt out of such display advertising at any time by visiting your Google Ads Settings page or by installing and running the Google Analytics Opt-out Browser Add-on.

    Trackmeet uses other third-party performance and remarketing cookies, and further information on those third-party cookies can be obtained by contacting us.

    Most computer and some mobile web browsers automatically accept cookies but, if you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. The Network Advertising Initiative has also developed a tool that may help you understand which third parties have currently enabled cookies for your browser and opt-out of those cookies. Further information can be found at Please note however that, by blocking or deleting cookies, you may not be able to take full advantage of Trackmeet. If you do not want to receive tracking pixels, you will need to disable HTML images in your email client, and that may affect your ability to view images in other emails that you receive.

When we may share Personal Information

Except as provided in this Privacy Policy, Trackmeet does not divulge any personal information gathered via the Trackmeet website or application to third parties.

Notwithstanding anything in the Privacy Policy to the contrary, we may share any information we have collected about you:

Subject to obligations consistent with this Privacy Policy, we may also disclose information to our affiliates, agents, contractors, and service providers in order to facilitate the functioning of Trackmeet or to perform tasks that are integral to Trackmeet, such as processing transactions, fulfilling requests for information, or providing support services or other tasks, from time to time. Information may also be transferred from Trackmeet to the third parties in control of platforms we use, but only to the extent required in order for Trackmeet to function properly.


Protecting the safety of children when they use the Internet is very important to us. Our service should only be accessed by individuals of Minimum Age. “Minimum Age” may mean different ages in different countries, depending on where the individual accesses the service. For reference, “Minimum Age” shall mean (a) 14 years old for the United States, Canada, Germany, Spain, Australia, and South Korea; and (b) 13 years old for all other countries. However, if applicable law requires that you must be older than such ages in order for Trackmeet to lawfully provide the service to you (including the collection, storage, and use of your information in accordance with this Privacy Policy), then the Minimum Age would be such older age. Trackmeet is not designed nor intended for use by children or anyone else under the age of 13.


We use industry best practices to keep any information collected and/or transmitted to the Trackmeet or Third-Party Apps secure. This includes the use of HTTPS with TLS (Transport Layer Security), which encrypts all transmitted data, and OAuth 2.0 protocols for authentication and data transfer to Trackmeet and Third-Party Apps.

Certain personal information, most notably Trackmeet log-in details, is encrypted during transmission using TLS. Once validated within our system, passwords are deleted from our system. In addition, Trackmeet uses third-party vendors and hosting partners such as Microsoft to provide the necessary hardware, software, networking, storage, and related technology required to run the service. These vendors have been selected for their high standards of both physical and technological security, including ISO and SSAE16 certifications.

When payments are processed via credit card, Trackmeet uses third-party vendors that are PCI-DSS Compliant. At no point does Trackmeet have access to your credit card information.

You should bear in mind that submission of information over the Internet is never entirely secure. We cannot guarantee the security of information you submit via the service whilst it is in transit over the Internet and any such submission is at your own risk, and this risk is specifically disclaimed in our Terms.

If you are a Logged-in User, it is advisable that you log out of your account at the end of every session and not leave a logged-in account unattended for any period of time, particularly if you use a shared computer or device.

Email preferences

Trackmeet uses email as the primary mode of communications with our users. We want to respect your privacy by only sending emails of interest to you. You can manage your email preferences, such as opting-out or unsubscribing from emails sent by Trackmeet, by adjusting your preferences in your account settings. You may also opt out or unsubscribe from any future email communications from within a link provided in each email correspondence that we send you.

Contacting Us

If you have any questions about this Privacy Policy, please contact:

300 - 1117 Wharf Street
Victoria, BC
V8W 1T7